Shipping Policy
Shipping Methods and Delivery Time
- Domestic Shipping: We offer standard shipping for all orders within India. Orders are typically delivered within 5-7 business days.
- International Shipping: International shipping is available for select countries. Delivery times vary based on destination, usually between 10-20 business days.
Shipping Costs
- Domestic Orders: A flat shipping rate applies to all domestic orders. Free shipping is available for orders above a certain value.
- International Orders: Shipping costs for international orders are based on the destination and weight of the package. These costs will be calculated at checkout.
Order Processing
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Confirmation and Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number.
Customs, Duties, and Taxes
- International Orders: For international shipments, customers are responsible for any customs, duties, and taxes imposed by their respective countries.
Shipping Restrictions
- P.O. Boxes and APO/FPO Addresses: Currently, we do not ship to P.O. Boxes or APO/FPO addresses.
- Restricted Areas: There may be certain areas where we cannot deliver due to logistical constraints.
Lost or Damaged Items
- Responsibility: Saang Rang Garments is not responsible for any products lost or damaged during shipping. If your order is lost or damaged, please contact the shipment carrier to file a claim.
- Assistance: We are happy to assist in providing necessary information for your claim.
Contact Information
- Customer Service: For any queries regarding shipping, please contact our customer service team at hello@saangrang.com.
Addresses
- Store Location: 85A, Ibrahimpur Rd, Jadavpur, Kolkata, West Bengal 700032
- Office Address: P – 3, Phase – II, Kasba Industrial Estate, Kolkata – 700107